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POST
/
organisations
/
suggest-unknown-client
Uses AI to suggest the most likely client match for an unknown caller based on phone call summary.
curl --request POST \
  --url https://api.example.com/organisations/suggest-unknown-client \
  --header 'Content-Type: application/json' \
  --data '
{
  "id": 123,
  "startDate": "2023-11-07T05:31:56Z",
  "endDate": "2023-11-07T05:31:56Z",
  "fromNumber": "<string>",
  "toNumber": "<string>",
  "summary": "<string>",
  "uuid": "<string>",
  "clientId": 123,
  "confidence": 123,
  "confidenceReason": "<string>",
  "satisfaction": 123,
  "satisfactionReason": "<string>",
  "purpose": "<string>",
  "dynamicVariables": "<string>",
  "connectedTo": 123,
  "conversationUuid": "<string>"
}
'

Body

The phone call information including summary to analyze for client matching.

​
id
integer<int32>
​
startDate
string<date-time>
​
endDate
string<date-time> | null
​
fromNumber
string | null
​
toNumber
string | null
​
summary
string | null
​
uuid
string | null
​
clientId
integer<int32>
​
confidence
integer<int32>
​
confidenceReason
string | null
​
satisfaction
integer<int32>
​
satisfactionReason
string | null
​
purpose
string | null
​
dynamicVariables
string | null
​
connectedTo
integer<int32> | null
​
conversationUuid
string | null

Response

Successfully found a suggested client match.